Free Delivery Over £50Pay Later with Klarna★ Rated 4.8/5 · 226,000+ customers
Verified Reviews · 3 Sources
More than 14,000 verified UK customer reviews.
The Fragrance World holds an aggregate 4.7 of 5 on Trustpilot and Google, two independent review platforms with their own checks, and carries verified buyer reviews on every product page. Each on-page review is tied to a real order, published in full, and read by Google through our product feed. Negative reviews stand alongside the good. The numbers below are live as of 8 May 2026.
By Katie Johnson·Founder, The Fragrance World·Last reviewed ·the UK
Combined rating across platforms
14,223+
Verified UK reviews
4.7/ 5
★★★★★
Weighted average
3
Review sources
Per-platform breakdown
Trustpilot
★★★★★4.8across 7600+ reviews
Trustpilot Group plc · Denmark · independent
Trustpilot uses verified-buyer invites and publishes negative reviews alongside positive ones. Each review is checked against the platform's authenticity rules before publication.
Verified buyers · tied to a real order · recognised by Google Shopping
Left by verified buyers and published in full on the product page, the good and the bad. Each is tied to a real order, and Google reads them directly through our product-review feed, which is what powers the star ratings on individual products and in Google Shopping.
A single review count can be selective. We show more than one because no single source sees every customer:
Trustpilot captures customers who respond to the post-purchase invite. It is the most-linked review platform in UK ecommerce, and the count below reflects active, recent participation.
Google reviews capture customers who search for us, find the Business Profile, and leave an organic review without an invite. The count is smaller but the source is unsolicited.
Verified buyer reviews capture customers who leave feedback straight after buying. Each is tied to a real order and published in full on the product page. Google reads these directly through our product-review feed · this is the surface that powers the star ratings on individual product pages and in Google Shopping.
The aggregate figure on this page is a weighted average · each source contributes proportionally to its review count. Negative and three-star reviews are not filtered. Trustpilot and Google show their unfiltered distribution at their own URLs, and every verified buyer review appears in full on the product page.
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Honest reviews · positive or otherwise · keep the rating signal honest for the next customer.