due to office move all orders will be dispatched on monday 27th september

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Delivery Information

FREE SHIPPING

We ship all orders for FREE viaRoyal Mail Tracked 48. See details below:

  • 2 - 5 working days for delivery with online tracking
  • Royal Mail will keep you up to date via email or text message.
  • If you are not in to accept the delivery you can nominate a safe place or neighbour to leave the parcel with. If none of these are possible Royal Mail will leave a card and return your item to your local delivery office for you to collect or arrange redelivery. 
  • Orders will be dispatched by the next working day (Monday - Friday).
  • Orders placed on a Friday (after 12 PM), Saturday or Sunday will be dispatched on the following Monday (excluding bank holidays).
  • Deliveries are made by Royal Mail Monday to Saturday.
  • You will be notified by email once your order is dispatched and you will receive your tracking number, which can be used to get all the updates about your delivery.
  • You can track your order on the following website https://www.royalmail.com/track-your-item#/

    EXPRESS SHIPPING

    If you have upgraded to express shipping your order will be sent via Royal Mail Tracked 24. See details below: 

    • Royal Mail aim to deliver within 1-2 working days. 
    • Royal Mail will keep you up to date via email or text message.
    • If you are not in to accept the delivery you can nominate a safe place or neighbour to leave the parcel with. If none of these are possible Royal Mail will leave a card and return your item to your local delivery office for you to collect or arrange redelivery. 
    • Orders will be dispatched by the next working day (Monday - Friday).
    • Orders placed on a Friday (after 12 PM), Saturday or Sunday will be dispatched on the following Monday (excluding bank holidays).
    • Deliveries are made by Royal Mail Monday to Saturday.
    • You will be notified by email once your order is dispatched and you will receive your tracking number, which can be used to get all the updates about your delivery.
    • You can track your order on the following website https://www.royalmail.com/track-your-item#/

    Key Information

    Whilst Royal Mail always try to deliver your parcel as quickly as possible there may occasionally be external factors that affect this which we are not responsible for. 

    All Royal Mail orders are sent fully tracked, Royal Mail will attempt to deliver either to your door, safe place, or a neighbour. Once this has been done and your tracking is displaying as delivered, we will consider the parcel delivered.

    If you claim to have not received your order despite the tracking saying it has been delivered by Royal Mail we will launch an investigation with Royal Mail which can take up to 14 days. Upon completion of the investigation, we will let you know the outcome. If Royal Mail confirms that your parcel was delivered using evidence such as a GPS match or photo confirmation then we may not provide a replacement.