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Delivery Information

Standard Shipping £2.99 or FREE over £40

  • Up to 5 working days for delivery with online tracking.
  • Our courier will keep you up to date via email or text message.
  • We dispatch orders Monday - Friday and aim to dispatch orders within 1 working day. 
  • Deliveries are made by Evri Monday to Friday.
  • You will be notified by email once your order is dispatched and you will receive your tracking number, which can be used to get all the updates about your delivery.

 

    Express Shipping £4.99

    • All orders placed before 2pm Monday to Friday will be dispatched on the same working day. 
    • 1-2 working day aim for delivery with online tracking.
    • Our courier will keep you up to date via email or text message.
    • We dispatch orders Monday - Friday.
    • Deliveries are made by Evri Monday to Friday.
    • You will be notified by email once your order is dispatched and you will receive your tracking number, which can be used to get all the updates about your delivery.

     

    Key Information

    Whilst our couriers always try to deliver your parcel as quickly as possible there may occasionally be external factors that affect this which we are not responsible for. 

    All orders are sent fully tracked. If you claim to have not received your order despite the tracking saying it has been delivered, you will be required to complete a 'non receipt of goods form' and we will launch an investigation with the courier which can take up to 14 days. Please email customersupport@thefragranceworld.co.uk and our customer service team will be able to initiate this for you. We will let you know the outcome of the investigation once we hear back from the courier.