UK Standard Shipping £1.99 or FREE over £30
- 2 - 5 working days for delivery with online tracking
- Royal Mail will keep you up to date via email or text message.
- If you are not in to accept the delivery you can nominate a safe place or neighbour to leave the parcel with. If none of these are possible Royal Mail will leave a card and return your item to your local delivery office for you to collect or arrange redelivery.
- We dispatch orders Monday - Friday and aim to dispatch orders within 1 working day.
- Orders placed on a Friday (after 12 PM), Saturday or Sunday will be dispatched on the following Monday (excluding bank holidays).
- Deliveries are made by Royal Mail Monday to Saturday.
- You will be notified by email once your order is dispatched and you will receive your tracking number, which can be used to get all the updates about your delivery.
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You can track your order on the following website https://www.royalmail.com/track-your-item#/
DPD Next Day £3.99 or FREE over £60
- All orders placed before 12pm Monday to Friday will be dispatched on the same working day.
- Any orders placed after 12pm will be dispatched the next working day.
- DPD Next Day delivers Monday - Friday
- For Saturday delivery you must select 'DPD Saturday Delivery' at checkout
- DPD Next Day delivers 99.9% of orders on the next working day please note this is not a guaranteed service and no refunds will be given for any delays.
- You will receive a tracking link via email/text with a 1 hour delivery window
We do not offer DPD services to the below postcodes. If you place an order to any of these postcodes with the DPD delivery method then we will change your delivery method to Royal Mail Tracked 48 and refund the price difference.
Aberdeen AB31-AB35
Aberdeen AB41 - AB54
Northern Highlands AB36 - AB38
Northern Highlands AB55 - AB56
Argyll FK17 - FK21
Northern Highlands HS1 - HS9
Northern Highlands IV1 - IV63
Arran KA27
Argyll KA28
Northern Highlands KW0 - KW14
Orkney Shetland KW15 - KW17
Argyll PA20 - PA78
Dundee PH15 - PH18
Northern Highlands PH19 - PH29
Northern Highlands PH32 - PH33
Northern Highlands PH45 - PH48
Argyll PH30 - PH31
Argyll PH34 - PH44
Argyll PH49 - PH50
Orkney Shetland ZE1 - ZE3
Any off UK mainland (Isle of Wight etc)
Any Northern Ireland Postcode
Key Information
Whilst our couriers always try to deliver your parcel as quickly as possible there may occasionally be external factors that affect this which we are not responsible for.
All orders are sent fully tracked. If you claim to have not received your order despite the tracking saying it has been delivered, we will launch an investigation with the courier which can take up to 14 days. We will let you know the outcome of the investigation once we hear back from the courier.
